At Paceline, your fitness journey is at the heart of everything we do. Whether you’re crushing your daily step goals, hitting a new PR at the gym, or enjoying a weekend hike, we want to make sure you’re rewarded for your efforts. That’s why it’s so important to keep your fitness data syncing seamlessly with the Paceline app.
However, sometimes permissions can get out of sync, and this might result in missing workout data. Don’t worry — it’s an easy fix! Let’s walk through why permissions matter, how to update them for your device (Apple Watch, Garmin, or Fitbit), and how sharing your data keeps your rewards coming.
Why Sharing Your Fitness Data Matters
Your fitness data is what fuels Paceline’s ability to track your progress, celebrate your achievements, and deliver the rewards you’ve earned. When permissions aren’t fully enabled, some of your activity may not sync with our app. This can lead to gaps in your weekly streaks, missed milestones, and ultimately fewer rewards. By ensuring your data is shared accurately, you’ll stay on track for all the benefits Paceline offers.
Here are three key reasons why sharing your fitness data is essential:
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Accurate Tracking: Your rewards depend on your workouts being logged. Full permissions ensure every step, run, and workout counts.
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Personalized Experience: The more data you share, the better we can tailor rewards and challenges to match your fitness goals.
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Motivation to Keep Moving: Seeing your progress in real-time keeps you motivated and helps you maintain a consistent fitness routine.
How to Update Permissions for Your Device
Whether you’re using an Apple Watch, Garmin, or Fitbit, keeping your permissions updated is quick and easy. Here’s how:
For Apple Watch Users
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Open the Settings app on your iPhone.
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Tap Privacy & Security > Health > Paceline.
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Ensure permissions for Activity, Steps, and other relevant categories are toggled ON.
For Garmin Users
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Open the Garmin Connect app.
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Tap More (☰) > Settings > Account Information.
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Select Connected Apps, then choose Paceline.
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Ensure permissions for Activity and other relevant data are enabled.
For Fitbit Users
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Open the Fitbit app.
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Tap your profile picture (top left), then select Apps > Paceline.
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Ensure permissions for Activity and Exercise are toggled ON.
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Save your settings.
How Paceline Protects Your Data
We understand the importance of your privacy and security. That’s why we only use your shared data to track your workouts and deliver rewards. We never share your information with third parties without your consent. Your data is yours, and we’re here to ensure it’s handled responsibly.
Stay on Track and Keep Earning Rewards
At Paceline, we’re committed to helping you live a healthier, more active life — and rewarding you along the way. By taking a moment to update your permissions, you’ll ensure that every step, stride, and spin is counted, so you can continue to earn the rewards you deserve.
If you have any questions or need assistance updating your permissions, our support team is here to help. Simply reach out to us through the app or visit our support page.
Let’s keep moving and achieving great things together!
